INSIDE SALES
•IN 2015•
Customers are more educated than ever before

WHAT IS INSIDE SALES
Sale of product of services by
sales personnel thru phone or online

How Inside Sales is Changing
Sales used to be this way

Cold Calling

demos

door-to-door
WHY IT NO LONGER WORKS


The average buyer has completed
her decision-making process before
engaging a sales professional
68%
OF THE PROCESS
ALREADY
COMPLETED


Outbound leads are costing more
to the company
300%
INSIDE SALES
IS FASTER
THAN OUTSIDE
SALES
40%
OF LARGE COMPANIES
PLAN TO INCREASE
THEIR INSIDE SALES
HEADCOUNT BY2016
- Salesforce
61%
OF B2B MARKETERS
USE SOCIAL MEDIA
CHANNELS TO
INCREASE LEAD
GENERATION
75%
OF B2B PURCHASES
ARE INFLUENCED
BY SOCIAL MEDIA
77%
OF B2B COMPANIES
HAVE ACQUIRED
CUSTOMERS
THROUGH FACEBOOK
THE FUTURE OF INSIDE SALES
Inside Sales will continue to
adapt and change over time
Here are some predictions:






Social selling will become
commonplace

Education will continue to be the
most important selling tactic

Cross-channel and multi-channel
selling will continue to grow